The Cisco SPA series includes a phone book that can be used to assist when dialling common numbers. To add phone numbers to the phone's directory please follow these steps:
The Linksys / Cisco SPA series phones are fully tested and supported with Conversant's services. Phone models covered by this user guide include:
To view training videos, please click on the appropriate link below:
This file enables custom ringtones to be generated for the Linksys / Cisco SPA9xx and SPA5xx series phones.
Note: this is a Microsoft Windows application. To use it:
Symptom: no audible ringing on inbound calls
Description: when a call is received on an affected phone there is no audible ring sound. The red light on the phone will flash and the call can be answered as normal.
Cause: The personal directory entry for the caller is set to NoRing.
Resolution:
To set up a Cisco / Linksys phone that we have created a provisioning file for, please do the following:
Connect the device
How to re-provision the Linksys / Cisco SPA2102, SPA3102, PAP2T:
1. Pick up the handset and dial ****. You will hear a voice prompt
2. Then dial 73738#. You will be prompted to confirm. Dial 1. You should hear "Option successful".
3. After the device is reset, Pick up the handset (you may not hear a dialtone) and dial ****. You will hear a voice prompt.
4. Then dial 7932#. You will be prompted to enter an option. Dial 1#. You will be prompted to save. Dial 1. You should hear "Value saved".
The following codes can be used to activate and deactivate various features on your phone or ATA
Call forward all activate: **72
Call forward all deactivate: **73
Call forward busy activate: **72
Call forward busy deactivate: **73
Call forward no answer activate: **92
Call forward no answer deactivate: **93
Call waiting activate: **56
Call waiting deactivate: **57
Do not disturb activate: **78
To set up a Cisco / Linksys ATA that we have created a provisioning file for, please do the following:
Connect the device
Perform a factory reset on the device (not required for a new device)
To set up a Cisco / Linksys SPA9xx phone that we have created a provisioning file for, please do the following:
