How to provision a Cisco / Linksys ATA

To set up a Cisco / Linksys ATA that we have created a provisioning file for, please do the following:

Connect the device

  1. Connect the device to the power
  2. Connect an ethernet cable to the Internet port of the device and connect the device to your network
  3. Plug a telephone into the phone port of the device
  4. Ensure that the power light on the device is lit steady green

Perform a factory reset on the device

  1. Pick up the phone and dial ****. Note that you may not hear a dialtone; this is normal.
  2. At the prompt press 73738#
  3. Press 1 to confirm
  4. Hang up the phone
  5. Wait approximately one minute for the device to reboot

Ensure that the device's web interface is accessible

  1. Pick up the phone and dial ****. Note that you may not hear a dialtone; this is normal.
  2. At the prompt press 7932#
  3. Press 1#
  4. Press 1 to confirm
  5. Hang up the phone

Instruct the device to download the provisioning file from our server

  1. Pick up the phone and dial ****. Note that you may not hear a dialtone; this is normal.
  2. At the prompt press 110#
  3. Note the IP address that is read back
  4. Hang up the phone
  5. Open a web browser. Enter the following URL into your web browser, (replacing the IP address with the appropriate address) http://192.168.1.100/admin/resync?http://c-prov-01.conversant.co.nz/spa$PSN.cfg
  6. Click Submit All Settings

After a few reboots the phones will be setup and ready. To confirm this:

  1. Check that the phone light on the device is lit steady green
  2. Pick up the handset and you should hear a dialtone

This information applies to the following device models:

  1. SPA1001
  2. SPA2102
  3. PAP2T
  4. SPA3102