You may have read about or seen on T.V. that there’s an increasing amount of telephone fraud being perpetrated with VOIP systems particularly being targetted. These fraudsters use compromised telephone accounts to make calls to expensive destinations.
We take a number of steps to try to minimise the impact of this fraud.
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We actively monitor all our systems and ban any I.P. addresses that we detect suspicious activity from.
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We keep our systems up to date with security patches
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We restrict calls to various expensive international destinations. Examples of these destinations include many European mobile numbers, many African and Eastern European destinations and most Pacific and Caribbean Islands. A full list is provided below. If you do not want this feature implemented on your account please contact support.
We strongly recommend that you do not try to run your own PABX unless you have considerable experience in securing and maintaining IT systems. There are numerous reports of companies losing thousands of dollars in fraud because of insecure PABX systems.
Restricted destinations
Afghanistan
Afghanistan Mobile
Albania Mobile
Algeria Mobile
Antarctica
Aruba Mobile
Ascension Island
Austria Mobile
Azerbaijan
Azerbaijan Mobile
Barbados Mobile
Belarus
Belarus Mobile
Belgium Mobile
Belize
Belize Mobile
Benin
Benin Mobile
Bosnia Herzegovina Mobile
Botswana Mobile
Bulgaria
Bulgaria Mobile
Burkina Faso
Burkina Faso Mobile
Cameroon
Cameroon Mobile
Cape Verde
Cape Verde Mobile
Central African Republic
Central African Republic Mobil
Chad
Chad Mobile
Comoros
Comoros Mobile
Congo
Congo Mobile
Croatia Mobile
Cuba
Cuba Mobile
Diego Garcia
Diego Garcia Mobile
Djibouti
Djibouti Mobile
Dominica Mobile
East Timor
East Timor Mobile
Ecuador Mobile
Egypt Mobile
El Salvador Mobile
EMSAT
Equatorial Guinea
Equatorial Guinea Mobile
Eritrea
Eritrea Mobile
Estonia
Estonia Mobile
Ethiopia
Ethiopia Mobile
Falkland Islands
Falkland Islands Mobile
Fiji
France Mobile
French Polynesia
French Polynesia Mobile
FYR of Macedonia Mobile
Gabon
Gabon Mobile
Gambia
Gambia Mobile
Ghana Mobile
Global Mobile Satellite System
Greenland
Greenland Mobile
Grenada Mobile
Guatemala
Guatemala Mobile
Guiana (French) Mobile
Guinea Bissau
Guinea Bissau Mobile
Guinea Republic
Guinea Republic Mobile
Guyana
Guyana Mobile
Haiti
Haiti Mobile
Honduras
Honduras Mobile
Inmarsat
INMARSAT-AOR
Israel
Israel Mobile
Italy Mobile
Ivory Coast
Ivory Coast Mobile
Kiribati
Kiribati Mobile
Korea (Nth)
Kosovo Mobile
Latvia
Latvia Mobile
Lebanon Mobile
Lesotho
Lesotho Mobile
Liberia
Liberia Mobile
Libya
Libya Mobile
Liechtenstein
Madagascar
Madagascar Mobile
Maldives Republic
Maldives Republic Mobile
Mali
Mali Mobile
Malta Mobile
Marshall Islands
Marshall Islands Mobile
Martinique Mobile
Mauritania
Mauritania Mobile
Micronesia
Micronesia Mobile
Moldova Mobile
Montenegro
Montenegro Mobile
Morocco Mobile
Mozambique Mobile
Myanmar
Myanmar Mobile
Namibia Mobile
Nauru
Nauru Mobile
Nicaragua
Nicaragua Mobile
Niger
Niger Mobile
Niue Island
Niue Island Mobile
Norfolk Island
Norfolk Island Mobile
Norway Mobile
Oman Mobile
Palau
Palau Mobile
Palestine
Palestine Mobile
Papua New Guinea
Papua New Guinea Mobile
Qatar
Qatar Mobile
Reunion Mobile
Romania Mobile
Samoa (Western)
Samoa (Western) Mobile
Sao Tome & Principe
Sao Tome & Principe Mobile
Senegal
Senegal Mobile
Sierra Leone
Sierra Leone Mobile
Slovak Republic Mobile
Slovenia Mobile
Solomon Islands
Solomon Islands Mobile
Somalia
Somalia Mobile
St Helena
St Pierre & Miquelon
St Pierre & Miquelon Mobile
St Vincent & Bequia Mobile
Sudan
Sudan Mobile
Surinam
Surinam Mobile
Syria Mobile
Taiwan
Tanzania
Tanzania Mobile
Togo
Togo Mobile
Tokelau
Tonga
Tonga Mobile
Tunisia
Tunisia Mobile
Tuvalu
Tuvalu Mobile
Uruguay Mobile
Vanuatu
Vanuatu Mobile
Wallis and Futuna Islands
Yemen
Yemen Mobile
Zaire
Zaire Mobile
Zambia Mobile
Zimbabwe
Zimbabwe Mobile