How to configure Grandstream GXW devices

  1. The Grandstream GXW must first be configured to enable access using the web interface via the WAN port. To do this:
    • Connect an analogue phone to one of the phone ports
    • Take the phone off-hook and dial ***
    • Enter option 12
    • Enter 9 to toggle between enabled and disabled. Ensure the option is enabled.
  2. If your phone was configured using DHCP then the IP address can be found by doing the following:
    • Connect an analogue phone to one of the phone ports
    • Take the phone off-hook and dial ***
    • Enter option 02
    • Note the IP address that is read back
  3. Once the device has an IP address you can complete the configuration process via a web browser. Simply direct your browser to the ip address of the device e.g.http://192.168.0.12 and enter the phone password. The default password is 'admin'.
  4. Once you have logged in, click on the 'BASIC SETTINGS' link and check the following settings:
    • Time Zone - set as appropriate
    • Daylight Savings Time - set as appropriate
  5. Click on the Update button.
  6. Click on either the 'Profile 1' or 'Profile 2' tab and enter the following details:
    •  Profile Active: Yes
    • NAT Traversal (STUN): Yes
    • Primary SIP Server: As provided by Conversant
    • Outbound Proxy: As provided by Conversant
    • SIP transport: UDP
    • Preferred DTMF Method Priority 1: RFC2833
    • Preferred DTMF Method Priority 2: In-audio
    • Preferred DTMF Method Priority 3: SIP INFO
    • Caller ID Scheme: Bellcore/Telcordia
  7. Click on the Update button.
  8. Click on the 'FXS Ports' tab and enter the following details:
    • SIP User ID: Your Conversant SIP username
    • Authenticate ID: Your Conversant SIP username
    • Password: Your Conversant SIP password
    • Name: Your name
    • Profile ID: Select the appropriate profile as configure earlier
  9. Click on the Update button.
  10. Click on the 'ADVANCED SETTINGS' tab and enter the following details:
    • STUN server - stun.fwdnet.net:3478
    • NTP server - time.nist.gov
  11. Click on the Update button. Click 'Basic Settings' to return to the configuration page and then click 'Reboot' for your changes to take effect.