Glossary

Analogue Telephone Adapter
This small, low cost device connects a traditional landline phone to your internet network. The adapter converts the voice signal from your phone into data for transmission over the internet. Synonyms: adapter, adapters, Adaptor, Adaptors, Analogue Telephony Adapter, Analogue Telephony Adapters, Analogue Telephony Adaptor, Analogue Telephony Adaptors, ATA, ATAs
Codec
A hardware circuit that performs analog-to-digital conversion (ADC) and digital-to-analog (DAC) conversion.
DID block
A series of contiguous telephone numbers e.g. 09 9744530-9. Typically these are available in a group of 10 or 100 numbers.
Hosted PABX
Hosted PABX definition
ISDN
Integrated Services Digital Network
Open Source
Computer software where the source (programming) code is openly made available to third parties. Traditionally, the software vendor of does not make the source code available making it impossible to make changes to program.
PABX
(Private Automatic Branch Exchange). The phone system that many businesses use to route calls within the business.
Routed
Conversant’s advanced ACD queuing functionality intelligently routes your callers to the right person in your organisation.
SIP
Session Initiation Protocol
SIP2 compliant device
Hardware or software that adheres to the SIP protocol which enables VoIP devices to communicate.
Software running on your computer
Whether your computer uses Windows, Linux or Mac OS, you can probably use free, SIP compliant software on your computer, instead of a telephone. Contact us and we’ll recommend the best option for you.
Suitable mobile phone
You might be able to use your mobile phone to make and receive calls with Conversant, paying our internet call prices, rather than your mobile calling rates. Mobile phones with a Wifi connection and the ability to run SIP-compliant software will work. The iPhone, phones running the Symbian operating system (including many Nokia and some Sony Ericsson phones) or Windows-mobile operating system can all connect with Conversant.
Virtual PABX
Virtual PABX definition
VoIP
Voice over Internet Protocol (VoIP) is a great new way to make and receive phone calls using your broadband Internet connection instead of your standard phone line. Conversant converts your phone calls into data that zips through your high-speed Internet connection just like email. It comes out the other end just like a regular phone call. Your callers will never know that it's any different since it sounds just like a regular phone call. The big advantage with our service is that you can call anywhere, anytime for less money. Using your Internet connection instead of your phone line is less expensive. You'll also get more features included, like Call Waiting, Call Forwarding, Caller ID with Name, Voicemail, 3-Way Calling, etc.
VoIP Phones
You can choose from a wide range of SIP-compliant telephones that will work with our service. Contact us and we’ll recommend the best option for you.