We’re proud that our customers love Conversant. Here are some of the things they say:
“Conversant VoIP services have been integrated into all aspects of our operations and are now an integral part of our group business. We have deployed 16 phones across multiple locations and enjoy an excellent and powerful set of features and benefits of a hosted VoIP system. The cost / return multiple is clear and tangible.
As we have grown Conversant has worked with us to understand our needs, customise solutions and provide additional services and functionalities. We are able to easily deploy additional phones as required and setup new services to meet our changing needs.
Conversant service has been excellent and issues are always addressed in a timely and effective manner. Staff training has been extremely beneficial and this in turn allows us access to backend functionalities which provide us with powerful tools which we exploit to control Conversant’s various VoIP services and solutions...and when, on occasion, we have ‘broken’ the system, the Conversant team has always quickly worked with us to resolve any resulting issues.
Conversant services and systems are extremely cost effective but even better than that, we are able to access and deploy new functionalities, services and solutions not available for any money in the traditional telecom environment.”
James Heyward, Director
Making Movies, OceanNoise, Mediacrab, Lakeridge Condo’s and Aerialfilm
“Conversant’s products are perfectly aligned for my business - where traditional telco offerings were not flexible enough to suit the unique geographical issues that I face. The team at Conversant listened to my complex needs and came up with a tailored solution to enable me to seamlessly service my clients in a cost effective manner.
I’ve been able to pick and choose from the product suite as my business needs have evolved and the team have provided exceptional support to enable smooth transitions to each additional service. All issues that arise are dealt with effectively and efficiently in a very professional manner.
Conversant act more as a partner than a supplier and now anticipate my telco needs almost before they arise.”
Greg Byers B.Com, Dip. BA, CA
Director - Cabbage Tree Consulting Limited
“We are a small company that support our software products by phone. We used to have mobile bills of over $1000 a month because we had no other way of ensuring the phone always got answered. However, now with a smart and price effective PABX solution, calls can always find us whether we are in the office or out and our combined phone bill has dropped to an average of around $300 per month.
After having already enjoyed the huge leap in features from having had only direct dial numbers, to that of a hosted PABX, I was excited to find that we could replace our old extortionately priced international free calling number, with local calling numbers in our overseas markets, and this was only for the token price of registering the number. The number just plugged directly into our hosted PABX infrastructure. So now our overseas customers can call us at their own local calling rates, and we no longer wince when the bill arrives.
Having built a small business, I was often on the front line of our product support and faced the consequences of how much of my time this consumed. This was difficult to change while our small company ran without any PABX type functionality. Enter Conversant. Using their C-Vox hosted PABX, incoming calls are now automatically directed to appropriate staff members so that I get involved only when I’m needed.
I was continually thinking of ways our phone services could be improved and I even went to the lengths of suggesting these ideas to our previous telco providers. However it seems the big telcos have no interest in solving small business needs and our requests fell on deaf ears. This is where Conversant has been totally different in their attitude. Things that I have been trying to do for years, I can now do with Conversant, e.g: I now have one voicemail box for my mobile and landline, and what’s more, I get emailed my voicemails!! Totally convenient. They are working on a ‘Fax to Email’ feature for us as well. In short, they have a can do attitude!
I’ve been impressed by how easy it is to maintain our PABX. I set up an alternative configuration very easily. When I’m traveling, the PABX will ring my mobile before going to voicemail, rather than ringing the landline first. I was also able to buy an overseas local number and get this connected to our PABX in about 20 mins! An instant overseas office.
It has been the little extras Conversant offer that have made the big difference - beyond the huge price advantage. Things such as a unified voicemail system, call recording to monitor our support calls, on-line call records and so on.”
Simon Lampen
Vinsight Software
“When DRG Technology was looking to expand we needed a phone system that would allow us to increase the number of lines at any time and that would be cost effective. Conversant provided us with exactly that. By adding the extra lines without the need for physical connections we have been able to increase our business efficiencies at minimum cost. The Conversant team has always been there whenever there was a problem and responded quickly and efficiently to fix any issues we have had – even when the issues were caused by our old telephone provider. We now have a reliable phone system with 4 lines and full PABX functionality for about what we were paying for just 1 line.”
Paul Rollin
DRG Technologies Ltd
"It was great to have someone who could answer all my questions so patiently and give me a really personalised, boutique service, rather than being just a number holding in a queue to speak to someone at a big Telco."
Hildegard Unsworth
Orca