C-Vox

How to configure iPhone with C-Vox

This document describes how to configure the iPhone to work with the Conversant C-Vox hosted PABX service.

C-Vox Setup Guide

This set-up guide will take you through the necessary steps to plan, configure and implement your C-Vox virtual phone system.

Technical specification - C-Vox

VoIP Signalling and media

Internet protocol information

SIP over UDP port 5060

RTP over UDP ports 10000-20000

Type of service (TOS) – signalling: 0x18 (DiffServ CS3)

Type of service (TOS) – media: 0xB8 (DiffServ EF)

Codecs

G.711U/A

G.722

G.726-32

G.729A

GSM

CPE

Telephone device compatibility

Linksys SPA9xx series

Cisco SPA5xx series

Polycom SoundPoint IP 3xx, 4xx, 5xx, 6xx

Siemens Gigaset A580IP

Symbian S60 third edition or greater e.g. Nokia E series

Feature codes

Use the following codes to access C-Vox features:

Access voice mailbox: *97

Access voice mailbox: *98

Login to extension: *11

Logout of extension: *12

Milliwatt test: 1000

Queue login: nnnn* where nnnn is the queue number

Queue logout: nnnn** where nnnn is the queue number

Group pickup: *8 (if enabled)

Outlook Dialer Plug-in

Please note that we are currently Beta-testing this. If you wish to try this service please contact us.

The Outlook integration tool enables you to call contacts directly from Outlook.

Instructions for setup:

Manage the C-Vox PABX

To configure the PABX and view call records, log on to http://c-vox-02.conversant.co.nz/config.php?type=setup.

The key functions of the system are managed through the following screens:

C-Vox Super User Guide

This document describes how to maintain the C-Vox hosted PABX. This document is intended for Super Users who are responsible for maintaining the system including adding extensions, updating user details etc.

C-Vox User Guide

This document describes how to use the C-Vox hosted PABX including how to access voicemail, return calls, etc

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