This document describes how to configure the iPhone to work with the Conversant C-Vox hosted PABX service.
Symptom: no audible ringing on inbound calls
Description: when a call is received on an affected phone there is no audible ring sound. The red light on the phone will flash and the call can be answered as normal.
Cause: The personal directory entry for the caller is set to NoRing.
Resolution:
To set up a Cisco / Linksys phone that we have created a provisioning file for, please do the following:
Connect the device
How to re-provision the Linksys / Cisco SPA2102, SPA3102, PAP2T:
1. Pick up the handset and dial ****. You will hear a voice prompt
2. Then dial 73738#. You will be prompted to confirm. Dial 1. You should hear "Option successful".
3. After the device is reset, Pick up the handset and dial ****. You will hear a voice prompt.
4. Then dial 7932#. You will be prompted to enter an option. Dial 1#. You will be prompted to save. Dial 1. You should hear "Value saved".
5. Then dial 110#. Note the IP address that is read back to you.
The following are the recommended settings for use with Siemens Gigaset phones e.g. A580IP
Use the following codes to access C-Vox features:
Access voice mailbox: *97
Access voice mailbox: *98
Login to extension: *11
Logout of extension: *12
Milliwatt test: 1000
Queue login: nnnn* where nnnn is the queue number
Queue logout: nnnn** where nnnn is the queue number
Group pickup: *8 (if enabled)
To configure the PABX and view call records, log on to http://c-vox-02.conversant.co.nz/config.php?type=setup.
The key functions of the system are managed through the following screens:
To set up a Cisco / Linksys ATA that we have created a provisioning file for, please do the following:
Connect the device
Perform a factory reset on the device