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Hosted VoIP a better path to UC

Frost & Sullivan says integrating unified communications (UC) applications as chat, presence and conferencing, as well as more enmeshed apps such as CRM and ERP, into so-called communications-enabled business processes will provide the most opportunity for the hosted VoIP market. 

Recession helps drive managed VoIP for businesses

There are some beneficiaries to the recession, including the cost-cutting goodness known as VoIP. And specifically, managed VoIP for businesses, which is seeing a doubling or better in growth, according to Infonetics Research.